Enterprise-grade IT leadership, simplified for local professionals and retailers. I turn tech chaos into clarity so you can focus on your business.
"I'm worried about client data breaches and staying HIPAA compliant."
"My staff spends hours on manual work because our systems don't talk to each other."
"I'm paying for expensive subscriptions that we barely use or don't need."
Practical technology strategies for local business owners.
Diagnostic & Roadmap
A 1-week deep dive into your business to find the hidden risks and time-wasters.
Setup & Launchpad
I handle the technical heavy lifting so you can focus on your craft and your customers.
Strategy & Stewardship
Continuous technology leadership for established businesses without the C-Suite salary.
I’ve managed $100M+ budgets for major corporations. Now, I bring that same level of expertise to help local entrepreneurs succeed.
"We reduced administrative errors by 99% immediately."
I took a family-owned business from messy paper files to a secure digital system, reducing errors by 99% and reducing administrative workload by 25%.
Family Business Success"Recovered 2 hours of staff time every single day."
I developed automations which reduced a daily process from 2 hours to 20 minutes, allowing a local office to handle 6x the volume without hiring more staff.
Healthcare Provider Success"Handled all our PCI, PPI, and GDPR compliance concerns."
I managed the complex PCI compliance self-certification process, ensuring all credit card data was handled securely and the business remained fully compliant with financial industry standards.
Online Retailer Success"Achieved rock-solid reliability!"
I provided enterprise-grade reliability for a major online retailer, reducing customer-facing outages from five per month to zero for four consecutive years to ensure the "digital doors" never closed.
Online Retail Success
I am a no-nonsense technical partner for business owners who are tired of tech headaches. After 30 years managing technology for major organizations like Kaiser Permanente, DrJays, and Jerome's Furniture, I’ve refined a pragmatic approach: technology should be invisible, efficient, and cost-effective.
I believe small businesses deserve the same high-level strategy as the giants, without the corporate jargon or the executive price tag. I treat your technology like an investment, not an expense.
Tell me about your tech challenges. Whether you're launching a new storefront or fixing a growing office, I'm here to provide clarity.
📍 Based in Carlsbad, CA
📞 (760) 762-4373
✉️ mike@itmultiply.com